MA thesis - Research Proposal ExampleSocial media plays an important role in public relations department in private and public sectors. Internet service is not limited to entertainment and information but moves on to providing electronic services. The government of Saudi Arabia has, for example, realized the importance of internet and has given it special attention. Public relations specialists also believe, according to Alenizi, that internet applications have a high ability to elevate work quality and speed of the organization to deliver services to their customers. A study by Alshehri also shows that the use of electronic application contributes in minimizing the cost and elevating the quality of production (Jenaibi, 2013). Consequently, and according to http://www.yesser.gov.sa, an electronic government program drawn from the royal decree number 7/b/23181 in 2003 stated that all government entities have to provide electronic services through the ministry of communication and information technology (Saud & Khan, 2013).
